Home Getting Started

Who is ShipShop for?

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Posted on 2023-06-06

ShipShop is designed for individuals and companies who want to streamline their shipping process and save time and money.

What is my ShipShop region?

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Posted on 2023-04-18

Your ShipShop region is the province you designate for drop-off. This information allows us to anticipate the arrival of your shipments and ensures that the return and postal address information is accurate. When creating shipments outside of your designated region, incorrect postage rates may be applied. Please note that we can only accept sh...

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How to prepare your shipments?

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Posted on 2023-04-17

Properly preparing your shipments for transit is essential to ensure a successful and speedy delivery. Incorrect postage, insufficient packaging, and labelling errors can all lead to issues with your shipment. To help you avoid these common mistakes, here are a few key points to keep in mind:Postage: Double-check that your shipment is going to...

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Posted on 2023-04-17

If you have multiple shipments to process, our import tools can help you save time. With three options available, you can quickly and efficiently create multiple shipments simultaneously. Make the most of your time with ShipShop's import capabilities.Store IntegrationOur store integrations make it easy to connect your ShipShop account with you...

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Where can I manually add shipments?

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Posted on 2023-04-17

You can manually add shipments through your ShipShop Account. Login to your account. Go to 'create a shipment' and fill in all the appropriate fields.

How to get a shipping quote?

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Posted on 2023-04-17

Our convenient shipping calculator is available on our Pricing Page and in your ShipShop account. Simply provide your origin province, destination country, sample item size or custom measurements, and you'll get a quote right away. For the most accurate estimate, make sure to include the exact weight and dimensions of your shipment and the des...

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What is the billing process?

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Posted on 2023-04-17

Rather than receiving a monthly bill, you can conveniently top up your account with credits as you go. We will automatically deduct credits from your balance as you use our services. All transactions are recorded in your account settings for your review. If this is your first time topping up your account, you will need to add your payment meth...

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What is ShipShop and How to get started?

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Posted on 2023-04-17

Welcome to ShipShop, where we are committed to helping Canadian entrepreneurs realize their ambitions. With our shipping solutions, you can explore the U.S. and international markets while benefitting from cost-savings. Plus, we provide innovative postage options for Canadian shipments that are both low-cost and fully tracked - all without any...

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Posted on 2023-03-17

When sending stuff to one of our branches, make sure you've got the right address.You can find it in the 'Locations' section. When you're addressing the package to a ShipShop Branch, just enter "ShipShop Outbound Shipping" as the recipient's name. That way, there won't be any delays when the package arrives at our warehouse.

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Posted on 2023-03-17

Unfortunately, we can't do anything about packages that have already left our facility - they're on their way!

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